Product shipping
We aim to ship your product within 1 to 2 days. We do aim to ship within 24 hours if the products are in stock. We ship Monday to Saturday.
The costs for shipping will be charged to you at checkout. The costs depend on the weight and the country your order is going to.
We have the following options for product shipping:
Shipping in the United Kingdom via DHL – £5,95. Shipping takes 1-5 working days.
International shipping – the price depends on a country and is shown during the checkout.
Product returns
If you didn’t use and didn’t damage the product bought on our e-shop you can return it within 14 days.
The product must be returned in the original undamaged packaging. The time allowed for a return is started to be counted one day after the courier delivers the products or the products are taken from the parcel terminal.
If you want to return a product please provide us your order number. When the product will be successfully returned, you will get back your payment for the product, including the shipping. All costs related to the returns must be covered by the customer. If the purchased product has bad quality, all return costs can be covered from our side, if the customer requests it.
If you have any questions please write us an email via info@skinvitalclinic.co.uk